OSSDS offers industry standard products that are mature and reliable.

OSSDS products and solutions:

Zimbra - Zimbra Collaboration Network Edition (Commercial Version)
cPanel.net - WHM/cPanel Web Host Manager
VMware - vSphere, Tanzu, vSAN, vCloud, and more
Red Hat - Enterprise Linux, OpenShift, RHEV, Ceph, Ansible and more
Mattermost - Instant Messaging (FOSS)
FreePBX (FOSS)
Alfresco (FOSS)
WHMCS
Atlassian - Jira and Confluence
and other Linux OSes, and opensource tools

OSSDS maintains formal business relationships with these companies as authorized reseller, business partner, cloud provider, or service provider.  OSSDS personnel are trained, certified and tested periodically on the administration and operation of these products. OSSDS offers these products "as is". Our business and support operation is managed on a best effort basis. We make every effort possible to ensure your OSSDS products are performing to industry standards.  That include running these products on certified and approved hardware platforms. We do not customize or modify these off-the-shelf products. We do not control, develop, or publish the software used by our clients and therefore we can not repair or provide long-term work-arounds to software bugs, defects, or malfunctions. Please see Terms of Service for more information.

All OSSDS products operate in data center(s) located in the United States. OSSDS owns and operates its hardware. OSSDS does not allow third party or contractor access to its systems or data. All OSSDS personnel are U.S. citizen.

OSSDS works closely with many Managed Services Providers (MSP) that provide customizations, on-going training, on-site support, data migration services, and additional support. Please see our partners page for more information. You may also elect to use your existing MSP partner to support the OSSDS products hosted in our datacenter.

If you are not supported by an MSP and need assistance on an OSSDS product, please call, email or open a ticket via our integrated ticketing system by logging into our customer support portal.